Frequently Asked Questions (FAQs)
1
About Maison Yusif
What makes Maison Yusif fragrances unique?
Our perfumes are handcrafted in small batches using the highest quality, ethically sourced ingredients. Each scent is inspired by African heritage and modern artistry, designed to tell a story and leave a lasting impression.
Who is behind Maison Yusif?
Maison Yusif was founded by Yusif Meizongo Jnr., Ghana’s first niche artisan perfumer and certified olfaction trainer. His expertise and dedication to excellence have positioned Maison Yusif as a trailblazer in African luxury perfumery.
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Orders & Payments
What payment methods do you accept?
We accept PayPal, Paystack, and all major credit and debit cards. All transactions are encrypted and processed securely.
How can I apply a discount code?
You can apply your discount code at checkout in the “Coupon” or “Promo Code” field. The discount will be applied automatically before payment.
3
Shipping & Delivery
Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times vary depending on your country and will be calculated at checkout.
How long will my order take to arrive?
Local (Ghana): 1–3 business days.
International: 5–10 business days, depending on customs and courier services.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email.
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Returns & Refunds
What is your return policy?
You can return unopened items within 24 hours of purchase with a valid receipt. Please read our Returns & Refund Policy for full details.
Can I exchange a product if I don’t like the scent?
We recommend sampling our fragrances before purchasing, as refunds are not offered for opened products due to personal preference. Discovery sets are available to help you explore our scents.
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Fragrance Information
Are Maison Yusif fragrances unisex?
Yes! Our collections are designed for everyone. Some scents may have floral or woody accents, but they are crafted to be versatile and inclusive.
How long do your perfumes last?
Our fragrances are crafted with premium-quality oils, ensuring exceptional longevity. Known for their rich, long-lasting scent, some of our perfumes can linger for over 72 hours on fabric
How should I store my perfume?
Keep your fragrance in a cool, dry place away from direct sunlight to preserve its quality and longevity.
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Gifting & Wholesale
Do you offer gift wrapping?
Yes, we offer luxurious gift packaging and you can add a personalized message at checkout.
Do you handle bulk or corporate orders?
Yes, we provide special packages for bulk purchases and corporate gifting. Please email [email protected] for details.
Contact Us
Still have questions?
Email us at [email protected] or visit our Contact Page for more ways to reach us.